PRIVACY POLICY

Effective Date: February 10, 2025

At Prestigediamondd, we are committed to protecting your privacy. This Privacy Policy describes how Prestigediamondd (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website [Your Website Link Here] (the “Site”), use our mobile applications, or otherwise interact with us. This policy also outlines your rights regarding your personal information.

1. Scope of This Privacy Policy

This Privacy Policy applies to all personal information collected by Prestigediamondd, regardless of how it is collected (e.g., through our website, phone calls, email correspondence, in-person interactions). “Personal information” is any information that identifies or can be used to identify an individual.

2. Information We Collect

We collect the following types of personal information:

• Information You Provide to Us:

  • Contact Information: Your name, email address, phone number, postal address, billing address, and shipping address.

  • Account Information: Username, password, purchase history, saved addresses, wish list items, and other information associated with your account.

  • Payment Information: Credit card number, debit card number, expiration date, CVV code, and billing address (this information is typically processed by our payment processor, but we may retain certain details for order management).

  • Demographic Information: Age, gender, interests, and preferences (this information is optional).

  • Communications: Information you provide to us when you contact us for support, inquiries, or feedback, including emails, chat logs, and phone call recordings (with your consent where required by law).

  • Reviews and User Content: Information you submit when you write product reviews, post comments, or upload photos or other content to our Site.

  • Marketing Preferences: Your preferences for receiving marketing communications from us.

• Information We Collect Automatically:

  • Log Data: Your IP address, browser type, operating system, referring website, pages visited, and the dates/times of your visits.

  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activity on our Site. Cookies are small data files stored on your device that allow us to recognize you when you return to our Site. We use cookies for various purposes, including:

    • Essential Cookies: Necessary for the basic functionality of our Site (e.g., adding items to your cart, logging into your account).

    • Performance Cookies: Used to analyze how you use our Site and to improve its performance (e.g., tracking page load times, identifying broken links).

    • Functionality Cookies: Used to remember your preferences (e.g., language, currency) and to provide enhanced functionality.

    • Advertising Cookies: Used to deliver targeted advertisements to you based on your browsing activity. These cookies may be placed by us or by third-party advertising partners.

  • Device Information: Information about the device you use to access our Site, such as the device model, operating system, and unique device identifiers.

  • Location Information: We may collect your approximate location based on your IP address. We will only collect precise location information with your explicit consent.

• Information We Collect from Third Parties:

  • Social Media: If you connect your social media accounts to our Site, we may collect information from those accounts, such as your name, profile picture, and email address.

  • Service Providers: We may receive personal information from our service providers, such as payment processors, shipping carriers, and marketing agencies.

  • Publicly Available Information: We may collect information about you from publicly available sources, such as social media profiles and online directories.

3. How We Use Your Information

We use your personal information for the following purposes:

• To Provide and Improve Our Services:

  • To process your orders and fulfill your requests.

  • To provide customer support and respond to your inquiries.

  • To personalize your experience on our Site.

  • To improve the functionality and performance of our Site.

  • To develop new products and services.

• To Communicate with You:

  • To send you order confirmations, shipping updates, and other transactional emails.

  • To send you marketing communications about our products, services, and promotions (with your consent where required by law). You can opt-out of receiving marketing communications at any time.

  • To conduct surveys and solicit feedback.

• To Personalize Advertising:

  • To deliver targeted advertisements to you based on your interests and browsing activity.

  • To measure the effectiveness of our advertising campaigns.

• To Prevent Fraud and Protect Our Business:

  • To detect and prevent fraud, abuse, and other illegal activities.

  • To enforce our Terms and Conditions.

  • To protect the security and integrity of our Site and our business.

• To Comply with Legal Obligations:

  • To comply with applicable laws and regulations.

  • To respond to legal requests and court orders.

• Analytics:

  • To analyze website traffic and user behavior to improve our website and services.

4. How We Share Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, shipping carriers, marketing agencies, website hosting providers, and data analytics providers. We have contracts with these service providers that require them to protect your personal information and use it only for the purposes we specify.

• Business Partners: We may share your information with our business partners who offer products or services that may be of interest to you. We will only do this with your consent where required by law.

• Affiliates: We may share your information with our affiliates (companies under common control with Prestigediamondd) for internal business purposes.

• Legal Authorities: We may disclose your information to legal authorities if required by law or in response to a valid legal request, such as a subpoena or court order.

• Business Transfers: In the event that we sell or transfer all or a portion of our business assets, your personal information may be transferred to the buyer.

• With Your Consent: We may share your information with other parties with your explicit consent.

5. Your Rights Regarding Your Personal Information

You have the following rights regarding your personal information, subject to certain limitations under applicable law:

• Right to Access: You have the right to request access to the personal information we hold about you.

• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Right to Erasure (“Right to Be Forgotten”): You have the right to request that we delete your personal information, under certain circumstances.

• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information, under certain circumstances.

• Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

• Right to Object: You have the right to object to the processing of your personal information, under certain circumstances, including for direct marketing purposes.

• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

• Right to Lodge a Complaint: You have the right to lodge a complaint with a data protection authority if you believe that we have violated your privacy rights.

To exercise these rights, please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

6. Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing activity on our Site. You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that blocking or deleting cookies may affect the functionality of our Site.

You can also opt-out of certain types of online advertising by visiting the following websites:

• Digital Advertising Alliance (DAA): [invalid URL removed]

• Network Advertising Initiative (NAI): [invalid URL removed]

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as your payment information, during transmission.

• Firewalls: We use firewalls to protect our servers from unauthorized access.

• Access Controls: We restrict access to your personal information to authorized personnel only.

• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period will vary depending on the type of information and the purpose for which it is used.

For example, we will retain your order history for as long as you have an account with us, and we may retain certain information for longer periods to comply with legal obligations or to resolve disputes.

9. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720. We will take steps to delete the information as soon as possible.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same data protection laws as your country. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy and applicable law.

11. Links to Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

12. California Residents – Your California Privacy Rights

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA). These rights include:

• Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of the information, the purposes for which we use the information, and the categories of third parties with whom we share the information.

• Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.

• Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not currently “sell” your personal information as defined by the CCPA.

• Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights.

To exercise your CCPA rights, please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720. We will respond to your request within the timeframe required by law.

13. Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Site. We encourage you to review this policy periodically for any updates. We will also update the “Effective Date” at the top of this policy. If we make material changes to this policy, we will provide you with additional notice, such as by posting a notice on our Site or sending you an email.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Prestigediamondd
17816 SW Galewood Dr
Sherwood, Oregon (OR), 97140
Hotline: (503) 610-1720
Email: Contact@prestigediamondd.com