TERMS AND CONDITIONS

Effective Date: February 10, 2025

Welcome to Prestigediamondd! These Terms and Conditions (“Terms”) govern your access to and use of the Prestigediamondd website (the “Site”), mobile applications, and other online services (collectively, the “Services”) provided by Prestigediamondd (“we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.

1. Acceptance of Terms

By using our Services, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

We may modify these Terms at any time, and such modifications shall be effective immediately upon posting on the Site. Your continued use of our Services after any such modifications shall constitute your acceptance of the revised Terms. It is your responsibility to review these Terms periodically for changes.

2. Products and Services

Prestigediamondd offers a curated collection of fine jewelry, including diamond rings, necklaces, earrings, bracelets, and other precious gemstone pieces. We strive to provide accurate descriptions and images of our products. However, due to the nature of gemstones and variations in computer displays, slight variations in color, size, and appearance may occur.

We reserve the right to modify or discontinue any product or service at any time without notice. We also reserve the right to limit the quantities of any product or service that we offer.

3. Pricing and Payment

All prices are listed in USD (United States Dollars) and are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges, which will be added to your order total at checkout.

We accept various forms of payment, including credit cards (Visa, Mastercard, American Express, Discover), debit cards, and other payment methods as indicated on our Site. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order.

In the event of a pricing error, we reserve the right to cancel or refuse any order placed at the incorrect price, even if the order has been confirmed and your payment method has been charged. If your payment method has already been charged for the purchase and your order is canceled, we will issue a credit to your payment method for the amount of the charge.

4. Order Acceptance and Fulfillment

Your order constitutes an offer to purchase our products or services. We reserve the right to accept or reject your order at any time for any reason, including but not limited to product unavailability, errors in pricing or product descriptions, or suspected fraud.

If we accept your order, we will send you an order confirmation email with details of your purchase. This email does not constitute acceptance of your offer, but rather confirms that we have received your order. Acceptance of your order and formation of a contract between you and Prestigediamondd will occur when we ship your order.

We will make commercially reasonable efforts to fulfill your order within the estimated timeframe provided at checkout. However, we are not responsible for delays in shipping or delivery due to circumstances beyond our control, such as weather conditions, carrier delays, or customs clearance issues.

5. Shipping and Delivery

We ship to addresses within the United States and select international locations. Shipping costs and delivery times will vary depending on the destination and shipping method selected at checkout.

You are responsible for providing accurate shipping information. We are not responsible for delays or misdeliveries caused by incorrect or incomplete shipping addresses.

Risk of loss and title to the products pass to you upon our delivery to the carrier. It is your responsibility to inspect the package upon arrival and report any damage or missing items to us immediately.

6. Returns and Exchanges

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return or exchange eligible items within 30 days of the delivery date, subject to the following conditions:

  • The item must be in its original, unworn, and unaltered condition, with all original tags and packaging intact.

  • Custom-made or personalized items are not eligible for return or exchange.

  • Items that have been damaged, altered, or resized are not eligible for return or exchange.

  • You must obtain a Return Authorization (RA) number from us prior to returning the item.

  • You are responsible for the cost of return shipping, unless the return is due to our error (e.g., wrong item shipped or defective product).

To initiate a return or exchange, please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720 to obtain an RA number and instructions for returning the item.

Upon receipt of the returned item and verification that it meets the above conditions, we will process your refund or exchange within 10 business days. Refunds will be issued to the original payment method used for the purchase.

7. Warranty

Prestigediamondd offers a limited warranty against manufacturing defects in our jewelry for a period of one year from the date of purchase. This warranty covers defects in materials and workmanship under normal use.

This warranty does not cover damage caused by accident, misuse, neglect, unauthorized repairs, or normal wear and tear.

To make a warranty claim, please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720 with proof of purchase and a description of the defect. We will evaluate the claim and, if approved, we will repair or replace the defective item at our discretion.

8. Intellectual Property

All content on our Services, including but not limited to text, graphics, logos, images, videos, and software, is the property of Prestigediamondd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not use, reproduce, distribute, modify, or create derivative works of any content on our Services without our prior written consent.

Prestigediamondd and our logo are trademarks of Prestigediamondd. You may not use our trademarks without our prior written consent.

9. User Content

You may be able to submit content to our Services, such as reviews, comments, and photos (“User Content”). By submitting User Content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, distribute, modify, adapt, publish, translate, create derivative works from, and display such User Content in any media.

You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to submit your User Content and that your User Content does not infringe the rights of any third party.

We reserve the right to remove or modify any User Content that we deem to be inappropriate, offensive, or in violation of these Terms.

10. Prohibited Conduct

You agree not to use our Services for any unlawful or prohibited purpose, including but not limited to:

  • Violating any applicable laws or regulations.

  • Infringing the rights of others.

  • Transmitting viruses or other harmful code.

  • Collecting or harvesting personal information from other users.

  • Interfering with the operation of our Services.

  • Engaging in any fraudulent or deceptive activity.

We reserve the right to terminate your access to our Services if you violate these Terms or engage in any prohibited conduct.

11. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT ON OUR SERVICES.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PRESTIGEDIAMONDD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCTS OR SERVICES IN QUESTION.

13. Indemnification

You agree to indemnify and hold Prestigediamondd and its affiliates, officers, directors, employees, and agents harmless from any and all claims, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our Services, your User Content, or your violation of these Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of laws principles.

Any dispute arising out of or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Sherwood, Oregon.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Prestigediamondd with respect to your use of our Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Prestigediamondd.

17. Contact Us

If you have any questions about these Terms, please contact us at:

Prestigediamondd
17816 SW Galewood Dr
Sherwood, Oregon (OR), 97140
Hotline: (503) 610-1720
Email: Contact@prestigediamondd.com