PAYMENT POLICY

Effective Date: February 10, 2025

This Payment Policy outlines the terms and conditions governing payments for purchases made from Prestigediamondd (“we,” “us,” or “our”) through our website [Your Website Link Here] (the “Site”), phone orders, or other authorized sales channels. By placing an order with Prestigediamondd, you agree to be bound by this Payment Policy.

1. Accepted Payment Methods

We offer a variety of convenient and secure payment methods to ensure a smooth and hassle-free shopping experience. We currently accept the following payment methods:

  • Credit Cards: We accept Visa, Mastercard, American Express, and Discover credit cards.

  • Debit Cards: We accept debit cards that are affiliated with Visa or Mastercard.

  • PayPal: You can securely pay for your order using your PayPal account.

  • Other Payment Methods: From time to time, we may offer other payment methods, such as installment payment plans (e.g., Affirm, Klarna) or electronic gift cards. Any such payment methods will be clearly indicated on our Site at the time of purchase.

  • Bank Transfers/Wire Transfers: For large or custom orders, we may accept payment via bank transfer or wire transfer. Please contact us at Contact@prestigediamondd.com or call us at (503) 610-1720 to arrange a bank transfer.

2. Payment Processing

  • Secure Transactions: We utilize industry-standard secure payment gateways to encrypt your payment information and protect it from unauthorized access. Our payment processing systems are PCI DSS compliant, ensuring the highest levels of security.

  • Authorization: When you place an order, your payment method will be authorized for the order total. This authorization holds the funds but does not charge your account.

  • Charging Your Account: Your account will be charged when your order is shipped or when custom work begins (as applicable). For custom orders, we may require a partial payment upfront.

  • Currency: All transactions are processed in United States Dollars (USD). If you are paying with a currency other than USD, your bank or credit card company may charge you a currency conversion fee.

3. Payment Terms

  • Order Confirmation: After you place an order, you will receive an order confirmation email with details of your purchase, including the payment method used and the order total.

  • Pricing: All prices listed on our Site are subject to change without notice. We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of a product you have ordered, we will notify you and give you the option to cancel your order or pay the correct price.

  • Taxes: You are responsible for paying all applicable taxes, including sales tax, use tax, and VAT, that are levied on your purchase. The amount of tax charged will depend on the shipping destination and applicable tax laws.

  • Shipping and Handling: Shipping and handling charges are added to your order total at checkout. These charges vary depending on the shipping destination and the shipping method selected.

  • Payment Disputes: If you have a question or concern about a payment, please contact us immediately at Contact@prestigediamondd.com or call us at (503) 610-1720. We will work with you to resolve the issue promptly.

4. Financing Options

  • Installment Payments: We may offer financing options through third-party providers such as Affirm or Klarna. These providers allow you to split your purchase into smaller, more manageable monthly payments.

  • Eligibility and Approval: Eligibility for financing is subject to credit approval by the financing provider. We do not guarantee that you will be approved for financing.

  • Terms and Conditions: The terms and conditions of your financing agreement are governed by the financing provider. Please review the financing agreement carefully before accepting it.

5. Security Measures

We take the security of your payment information very seriously. We employ a variety of security measures to protect your information, including:

  • SSL Encryption: We use SSL (Secure Socket Layer) encryption to protect your payment information during transmission.

  • PCI DSS Compliance: Our payment processing systems are PCI DSS (Payment Card Industry Data Security Standard) compliant, ensuring the highest levels of security.

  • Fraud Detection: We use fraud detection tools to identify and prevent fraudulent transactions.

  • Address Verification System (AVS): We use AVS to verify the billing address associated with your credit card.

  • CVV Verification: We require you to enter your CVV code at checkout to further verify your identity.

6. Failed Payments

If your payment fails to process, we will notify you and provide you with instructions on how to resolve the issue. Your order will be placed on hold until we receive a valid payment. If we do not receive a valid payment within a reasonable timeframe, we may cancel your order.

Common reasons for failed payments include:

  • Incorrect credit card information

  • Insufficient funds

  • Credit card expiration

  • Billing address mismatch

  • Security code mismatch

  • Bank restrictions

7. Refunds

Refunds will be issued to the original payment method used for the purchase. Please refer to our Refund and Return Policy [Link to your Refund and Return Policy] for details on our refund process.

8. Gift Cards

  • Redemption: Prestigediamondd gift cards can be redeemed online at [Your Website Link Here] or by phone at (503) 610-1720.

  • Usage: Gift cards can be used to purchase any product or service offered by Prestigediamondd.

  • Non-Refundable: Gift cards are non-refundable and cannot be redeemed for cash.

  • Expiration: Prestigediamondd gift cards do not have an expiration date.

  • Lost or Stolen Gift Cards: We are not responsible for lost or stolen gift cards.

9. Changes to this Payment Policy

We reserve the right to modify or update this Payment Policy at any time without prior notice. Any changes will be effective immediately upon posting on our Site. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions about this Payment Policy, please contact us at:

Prestigediamondd
17816 SW Galewood Dr
Sherwood, Oregon (OR), 97140
Hotline: (503) 610-1720
Email: Contact@prestigediamondd.com